Privacy policy

1. General Information

This Privacy Policy describes how MAINSAIL d.o.o. (hereinafter: “we”, “us”, or “the Company”), with its registered office at Ive Andrića 34, 52440 Poreč, OIB: 49725856968, collects, uses, and protects the personal data of visitors to our website and guests of Villa Romana.We are committed to protecting your personal data in accordance with the EU General Data Protection Regulation (GDPR) and the relevant laws of the Republic of Croatia

2. Data We Collect

We collect only the data necessary to provide our hospitality services:
Reservation Data: Name, phone number, and email address provided when booking a table.
Communication Data: Information provided via contact forms or direct inquiries.
Technical Data: IP addresses and cookies used for website functionality and basic analytics

3. Purpose of Data Processing

Your data is processed strictly for the following purposes:
To manage and confirm table reservations at Villa Romana.
To respond to your inquiries regarding our services.
To comply with legal obligations, including tax and accounting regulations under Croatian law.
To improve our website’s user experience.

4. Legal Basis for Processing

We process your data based on:
Performance of a contract: To fulfill your reservation request.
Legal obligation: To comply with Croatian fiscal and hospitality laws.
Legitimate interest: To maintain communication and improve our service

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by Croatian law (e.g., keeping records for 11 years for accounting purposes)

6. Data Sharing

We do not sell or lease your personal data. Data may only be shared with:
Trusted IT partners who maintain our website and reservation systems.
Competent state authorities if required by law.

7. Your Rights

Under the GDPR, you have the right to:
Request access to your personal data.
Request correction of inaccurate data.
Request deletion of your data (“Right to be forgotten”).
Object to the processing of your data.
Data portability

8. Contact Information for Data Protection

To exercise any of your rights or for questions regarding your privacy, please contact us at:
MAINSAIL d.o.o. 
Address: Ive Andrića 34, 52440 Poreč
Email: Info@skipper-eatery.hr
Phone: +385 98 367 942